Last Updated: August 7, 2026
Runpoint Solutions ("Runpoint Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, schedule an appointment, or otherwise interact with Runpoint Solutions.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Business or organization name
- Job title or role
- Information submitted through contact or consultation forms
- Appointment and scheduling information
- Information you provide when requesting a quote or service
- Communications between you and Runpoint Solutions
- Information necessary to provide, configure, support, or maintain services you purchase from us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and general website usage information.
2. How We Use Information
We may use information we collect to:
- Respond to inquiries and requests
- Schedule consultations and appointments
- Provide quotes and proposals
- Deliver and manage our services
- Configure websites, software, automations, integrations, and other technology solutions
- Provide technical support and customer service
- Communicate with clients about their projects or accounts
- Improve our website, services, and business operations
- Analyze website and service usage
- Prevent fraud, misuse, security incidents, or other harmful activity
- Maintain business and transaction records
- Comply with applicable laws and legal obligations
We may also use aggregated or de-identified information to understand trends, improve our services, and develop new products or solutions where the information cannot reasonably identify an individual.
3. Cookies and Analytics
Our website may use cookies, analytics technologies, and similar tools to operate the website, remember preferences, understand website traffic, measure performance, and improve the user experience.
Some of these technologies may be provided by third-party services.
You may be able to disable or restrict cookies through your browser settings. Doing so may affect certain website features.
4. Third-Party Services
Runpoint Solutions may use third-party platforms and service providers to operate our business and provide services. These may include website hosting providers, domain registrars, scheduling platforms, cloud providers, Microsoft 365 services, analytics providers, payment processors, communication platforms, and other technology vendors.
Information may be processed by these providers when necessary to provide their services.
Third-party services operate under their own privacy policies and terms. Runpoint Solutions is not responsible for the independent privacy practices of third-party websites or services.
5. Client Systems and Data
When providing technology, consulting, automation, website, workflow, analytics, or related services, Runpoint Solutions may receive access to systems or information belonging to a client.
We will use such access for legitimate purposes related to providing the requested services, troubleshooting, maintenance, support, implementation, or other activities authorized by the client.
Clients are responsible for ensuring they have the appropriate authority, permissions, notices, and legal basis to provide Runpoint Solutions access to information contained within their systems.
Additional agreements may apply to specific projects involving confidential, regulated, financial, medical, or other sensitive information.
6. Healthcare and Sensitive Information
Runpoint Solutions may provide technology services to healthcare-related organizations. Unless specifically agreed to in writing, our general website, contact forms, consultation forms, and scheduling systems are not intended for the submission of protected health information, medical records, diagnoses, treatment information, or other sensitive healthcare information.
Do not submit protected health information through general Runpoint Solutions website forms or communications unless you have specifically been instructed to use an approved method.
If a service requires Runpoint Solutions to handle information regulated by HIPAA or another healthcare privacy law, additional agreements, safeguards, and requirements may be necessary before such information is accessed or processed.
7. How We Share Information
We do not sell your personal information.
We may disclose information:
- To service providers that help us operate our business or provide services
- When necessary to complete a service requested by you
- With your authorization
- To professional advisers such as attorneys, accountants, or insurers when appropriate
- When required by law, court order, subpoena, or other legal process
- When reasonably necessary to protect Runpoint Solutions, our clients, users, systems, property, or legal rights
- In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, computer system, cloud platform, or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We may retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect legitimate business interests.
Retention periods may vary depending on the type of information and the services involved.
10. Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, including rights to request access, correction, deletion, or information about how your personal information is used.
To submit a privacy request, contact Runpoint Solutions using the contact information listed below.
We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our services are intended primarily for businesses and organizations and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our general website.
12. External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, security, privacy practices, or policies of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically as our services, technology, or legal obligations change.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised.
14. Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Runpoint Solutions
Email: contact@runpointsolutions.com
Website: https://www.runpointsolutions.com